In the world brimming with technology, almost everything is now available on your smartphone. So to be shopping for grocery in an old school grocery shop is certainly out of trend nowadays. Going to the supermarket, rummage through aisles looking for things you need and standing in queues to pay the bill is certainly not one's cup of tea these days. After all, no one's got that kind of time or patience. With the growing market of online grocery shops, shopping has not only become easy but the industry is bringing good business as well.
With big kahunas like BigBasket, Grofers and Amazon Pantry, some have already made their mark while the market for more participants is certainly heating up. So what makes a grocery app a hit? The design and process plan that is so easy and hassle-free that the user is able to buy what he is looking for. The aim is, in the process, to give the user an experience that brings him back to the site when he needs to buy grocery again.
Robust grocery app to make your shopping experience better and amazing. Nimble AppGenie offers grocery app development for grocery delivery startups, grocery chains & grocery aggregators. Our skilled developers create user-friendly apps with the latest features.
Benefits of Grocery Delivery App
The online grocery app allows users to easily choose the items online they want to buy and then adding them those items into cart for further checking out procedure. PRODUCT REVIEWS You can easily see the feedback and reviews of a product from previous customers who have already purchased that product. This helps you in buying good quality products. REWARDS AND DEALS While checking out to buy items, you can avail of various discounts and benefits. This added advantages will attract more customer engagement, resulting in more profit generation. COMFORTABLE SHOPPING Online grocery application gives you a convenient experience of shopping. You just have to select the required items with few taps, and the items are delivered to your doorstep in no time. NOTIFICATIONS You can set notifications to get notified about the products you have added to your wish list. You will also be notified of the latest discounts and offers on various products. SIMPLE TO USE The online grocery app is really simple to use. You can easily buy the preferred grocery items from the list of available items of various categories available on the app. VARIETY OF PRODUCTS Users can view the detailed description of all the available items or by reviewing the feedback from other customers.
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REQUIREMENT We listen to our clients carefully to understand their requirements for robust project development. ANALYSIS A detailed analysis of the requirements before starting the app development process. DEVELOPMENT After clearly analyzing your requirements, we begin the development of the app as per your needs. TESTING AND DEPLOYMENT After successfully building your app, it is tested by our expert testers for removing bugs before deploying it in the market. FEEDBACK Feedback is taken from users and owners of the app for making it more flexible and easy to use. SUPPORT AND MAINTENANCE We have got your back 24/7, in case if you face any problem or you want to add updates into your app.
Customized solutions, timely delivery, and affordability. CUSTOMER APP REGISTRATION Users can easily access the app by simply registering. They can use email or phone number for registration. In addition to this, they can also use social media credentials for direct login. SEARCH PRODUCTS Users can search for the available items from a wide range of food and other products. Users can also use the advanced filter option to make the search easy and quick. PAYMENT MODES There are multiple options available for users to make a payment for their order. Customer is able to pay via credit/debit card, eWallets like Google Pay and PayPal, or they can go with COD option. LIVE ORDER TRACKING The in-app navigation/map feature allows the users to track the live location of the delivery executive. Users are also timely updated with the order status via notifications or SMS. SCHEDULE DELIVERY The Grocery App allows the users to set or schedule a delivery at a particular date and time according to their preference. OFFERS AND DISCOUNTS Grocery Delivery Application enables users with various discounts and offers every time they purchase an item. Festival time and seasonal sales attract more customers for shopping. RE-ORDER Online Grocery App history makes the re-ordering easy and convenient. Customers can easily re-order any previously ordered items from history. Just with a few taps in the application. RATE AND REVIEW On the Grocery Delivery App, users can leave feedback on various products as per their shopping experience. It will also help in improving the user experience as well as the app.
STORE MANAGE Admin panel of the Grocery Delivery App allows the admin to manage all the vendor or merchant stores effortlessly from a single place. Multiples stores can be managed easily from the admin panel. MANAGING PRODUCTS The admin can manage all the products directly from the admin panel. Admin can change the price of products according to market or grocery manager demand. The availability of products on the app is also managed by the admin. MANAGING CUSTOMERS The Grocery Delivery App allows the admin to monitor all the registered customers. Admin can also send offers and discounts to users according to their preferences to attract them. TRACKING ORDER The admin panel enables the admin to keep an eye on all the past and ongoing orders. For systematic management, admin also keeps an eye on the work process. CO-ORDINANTION The admin panel of the Grocery Delivery App helps in maintaining coordination with the brokers and vendors instantly for a smooth working process and long-term business partnership. PAYMNET MANAGEMENT Grocery Delivery App admin panel also helps in managing all the incoming and outgoing payments. The admin panel also creates a real-time analysis report of all the profits received from the app. NOTIFICATION Online Grocery App admin sends a notification to all the registered users about the st discounts, offers, and deals for increasing more customer engagement on the app. FEEDBACK Grocery Delivery App admin panel collects all the feedback and reviews from customers and acts according to them to make the app more flexible and convenient for the users.
ON-TIME DELIVERY Our developers work hard and make sure to meet your project deadline for delivering projects always on time. 24X7 TECHNICAL SUPPORT Our technical team has got your back during the development of the project and also after your project has been launched in the market. IP PROTECTION & SECURITY We provide robust Online Grocery Delivery solutions secured with advanced security and IP Protection to ensure total security for you. SOURCE CODE AUTHORIZATION After completing your project, the authorization of the project's source code is given to you and we make sure that it is not disclosed in any other ground. NO HIDDEN CHARGES Complete transparency when it comes to the cost of the project. We do not ask for any extra charge or fees after developing your project. COMMITTED TEAMS Dedicated developers for your project so that you have full control over your project as well as the developer. ENHANCED ENVIRONMENT You can choose to employ a developer at our company, or you can hire a developer to work at your corporate office. NDA SECURITY You can also sign NDA with us and we will make sure to make necessary provisions for protecting your app data. FAST TEAM SCALING You can easily scale-up or scale-down a veloping team according to your needs. Just let us know and we will take immediate action. ERRORLESS SOLUTIONS We always make sure to double-check your project for eliminating and fixing all bugs and loopholes. COMPREHENSIVE REPORTING You can keep always keep an eye on the complete project development. For maintaining transparency with clients, we provide real-time reporting of the project. QA TESTED We offer a FREE Quality Analysis support with the developer for your project to make sure it fulfills your requirements and expectations completely.
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Key Features Of An Online Grocery App
There are certain key features that you need to consider while building an online grocery app to make sure that your app will be able to attract users:
While it is always a good idea to segregate your items into categories and subcategories that can be filtered to ease the shopping experience. However, make sure that your programming is done in a way that enables the smart search. Your app should be able to return with a list of suggestions when the user enters a keyword.
In a world where everyone owns a social media account, it is necessary to provide your user with login options that are easy and don't take up much time. A social media login gives your user the option to sign up through one ID they use everywhere and keep track of their shopping lists.
It's not always necessary that your user will buy something every time he visits the app. Give them the option to shortlist what they want to buy so they do not need to search every time they visit the app. A straight link to their favorites will help them get access to all they want to buy within a second. Make sure that this process is also easy, suggestively in one click.
Every user is looking for offers and discounts on products they want to buy. Enable a system into your app that sends notifications to your user's number through messages, email marketing and pushes notifications so he can use the best offers when they are life.
Give your users as many options as you can to pay for their orders. Other than offering popular payment gateways like PayPal, also provide them other options like a credit card, debit card, app wallets and cash on delivery. This will not only ease their buying process but also help them trust your brand more.
Give your user the facility to track their orders right from the moment they make a purchase. Every user wants to be informed of their order's progress. Make sure that you provide them live links of where their product is, when it will be shipped, the movement of the parcel once shipped when it is going to be delivered along with the delivery executive's detail so they are also able to reschedule delivery in exceptional scenarios.
Every customer goes to various reviews and feedback sites to form an opinion of a brand before using it. Make sure that your brand is listed on such websites. Also, give your users the option to voluntarily rate and review your services. This will give the word of mouth publicity attracting potential customers online.
There are many users who face problems buying grocery online. The reasons can be various. They may not be a regular online store user, there might be glitches in your app, they can't figure out how to search for the product they are looking for or they are simply fishing for any impromptu discounts you may offer. Ensure that you have a 24*7 customer service executive available to help such customers. Instant solutions have been known to affect the sales ratio greatly. The earlier you can solve their queries, the better are your chances of converting it into a purchase.
A user's primary concern is to make sure that his credentials are safe with your site. Make certain that your app has tight security programming that is as per the standards.
While these were things that you need to take care of in the user panel. The other facet that you must customize is the admin panel.
Key Features of Admin Panel on an Online Grocery App
Build a system that updates the store inventory as the purchases are made. Stock updates are extremely necessary to keep the purchases go smoothly.
The dashboard is from where you can manage all your customers, stores, vendors, purchases, order tracking and more that are taking place on your app in real-time.
Ratings and reviews are extremely important in an online business. Keep track of the reviews you receive and make sure to answer those. It will build your goodwill when the user sees that you are concerned about their opinions. Introduce changes in your system based on these reviews so the customers can see you considering their remarks.
Things to Remember While Building an Online Grocery App
During the development process, you need to make sure that the aforementioned points are taken care of efficiently. Moreover, you need to develop the best model for your business. There are various models operating currently like a single store grocery app which is best if you own a grocery unit of your own so the product can be dispatched as soon as the order is received.
There are aggregator store grocery apps where you only need to set up a grocery delivery app. This kind of app will list out all the grocery units nearby based on the user's location. The user can then choose one and make a purchase. The store will confirm and ship the order.
The most lucrative option in the coming days is the marketplace grocery app where you build your own virtual marketplace. The user will make a purchase and you will need to send in your own delivery boys to collect and deliver the products.
Determine your best-fit business model and set up your app accordingly. Also, pay attention to the app design. Your online store should not be virtually attractive but easily comprehensible. Every popular brand in the market boasts of a unique design and high functionality. Make sure you cover the key points when setting up your online store.
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Jermaine Trotman is the co-founder of Nimble AppGenie, a company renowned for its bespoke mobile app development and web development in e-wallet app development and fintech development.